Considering the BP and Tylenol cases cited in this chapter, what are some of the key things an organization can do to respond effectively once a crisis hits?

This is a class discussion that it should be 350 words at least. I want two discussions about the same thing but different wordings.

Description: Considering the BP and Tylenol cases cited in this chapter, what are some of the key things an organization can do to respond effectively once a crisis hits? Please use specific examples from the above cases (what did BP, and Tylenol do that was positive? what did they do that was negative?)and discuss effective strategies in general.

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Approximately 250 words

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