I need specific examples of the gap model for the hospitality industry. gap 1 not knowing what customers expect

Home Blog I need specific examples of the gap model for the hospitality industry. gap 1 not knowing what customers expect

I need specific examples of the gap model for the hospitality industry. gap 1 not knowing what customers expect

I need specific examples of the gap model for the hospitality industry.

gap 1 not knowing what customers expect

gap 2 not having the right service quality designs and standards

gap 3 not delivering to service standards

gap 4 when promises do not match performance

Add comment

Academic Research Pro