Solution-Module identifies several measures of the learning

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Solution-Module identifies several measures of the learning

Mod 4 this module identifies several measures of the learning and growth perspective, such as   

  • Real-time availability of accurate customer and internal process information to front-line employees 
  • Ability to launch new products  
  • Ability to create more value for customers   
  • Ability to penetrate new markets   
  • Alignment of employee incentives with overall organizational success factors   
  • Rates of improvement in critical customer-based and internal processes     

Consideration of these measures reveals that it can be difficult to quantify these factors.  

Part I Identify one specific example (from the list above) of a measure of learning and growth measure that you feel could be critical to an organization, but difficult to measure. 

Part II Choose other 3 measures and propose (from the list above) a metric that could be used to quantify it.

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